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Originally published Monday, April 14, 2014 at 11:40 AM

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Alaska Airlines is favorite among business travelers

Survey find Delta and United carry more business travelers, but they prefer Alaska


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Business travelers prefer flying Seattle-based Alaska Airlines over any other carrier, but Delta and United Airlines carry the most business travelers in the U.S., according to a business-travel company.

These are among the findings of a new report by Certify, a Portland, Maine-based expense management company that processes 1.5 million business expense transactions each month.

Certify analyzes how much and where business travelers spend company money. But the firm also asks road warriors to rate the businesses they frequent while on the road.

Nearly 21 percent of all airline expenses were for flights on Delta, with 14 percent for flights on United, according to Certify. But when business travelers were asked to rank airlines, Alaska got the top score of 4.6, followed by Southwest with 4.3.

The top-rated businesses may not always be those that are most often used by business travelers because such carriers may not be widely available or may not be part of a corporate travel plan, said Robert Neveu, president and chief executive at Certify.

That may change, he said.

“More and more, travel managers are trying to use vendors that their travelers prefer,” he said.

Alaska Airlines hopes so.

“We’re always seeking new opportunities for business contracts, and we do have major business contracts with many large corporate customers throughout the Pacific Northwest and up and down the West Coast,” said Mark Bocchi, Alaska Airlines managing director of sales and community marketing.



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