Skip to main content
Advertising

Originally published April 6, 2014 at 8:17 AM | Page modified April 6, 2014 at 8:19 AM

  • Share:
             
  • Comments (0)
  • Print

AirAsia apologizes for “no missing plane” article

Airline apologizes for article in in-flight magazine that says its pilots would never lose a plane.


Most Popular Comments
Hide / Show comments
No comments have been posted to this article.
Start the conversation >

advertising

KUALA LUMPUR, Malaysia — Southeast Asia’s top budget carrier AirAsia on Saturday withdrew its latest in-flight magazine and apologized for an offending article boasting that its well-trained pilots would never lose a plane.

AirAsia Executive Chairman Kamarudin Meranun expressed “deep regret and remorse,” saying the latest issue of “travel 3Sixty” magazine was printed before the Malaysia Airlines plane carrying 239 people disappeared March 8 while en route from Kuala Lumpur to Beijing.

Kamarudin said the article was a monthly aviation column prepared well in advance by a retired pilot, who had worked for both AirAsia and Malaysia Airlines.

“This is a truly difficult time for the nation and words cannot describe how I personally feel of this incident,” Kamarudin said in a statement. “It truly saddens me that this article was released at such an inopportune moment. Again, I repeatedly offer my sincere apologies for any discomfort this may have caused.”

The article sparked anger on social media after an AirAsia passenger posted a photograph of the text on Twitter late Friday.

The last paragraph read: “Pilot training in AirAsia is continuous and very thorough. Rest assured that your captain is well prepared to ensure your plane will never get lost.”

AirAsia group CEO Tony Fernandes also echoed the apology.

“As soon as we were informed on Twitter, we withdrew. Once again, apologies. It has been a difficult time for all in the industry,” he tweeted.

Kamarudin said disciplinary action would be taken against the magazine’s editorial team.

The fate of the Malaysian airline remained a mystery nearly a month after it vanished. A multinational search team is racing against time to find the flight recorders in the Indian Ocean where it was believed to have crashed. No floating wreckage has been found in the water so far.

It wasn’t the first faux pas for AirAsia.

On the day the plane went missing, Fernandes said on Twitter that the aircraft’s radio had failed and that all were safe, but later deleted the tweet.

04-04-2014 at 23:54:01



Free 4-week trial, then $99 a year for unlimited seattletimes.com access. Try it now!

News where, when and how you want it

Email Icon


Advertising
The Seattle Times

The door is closed, but it's not locked.

Take a minute to subscribe and continue to enjoy The Seattle Times for as little as 99 cents a week.

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Subscriber login ►
The Seattle Times

To keep reading, you need a subscription upgrade.

We hope you have enjoyed your complimentary access. For unlimited seattletimes.com access, please upgrade your digital subscription.

Call customer service at 1.800.542.0820 for assistance with your upgrade or questions about your subscriber status.

The Seattle Times

To keep reading, you need a subscription.

We hope you have enjoyed your complimentary access. Subscribe now for unlimited access!

Subscription options ►

Already a subscriber?

We've got good news for you. Unlimited seattletimes.com content access is included with most subscriptions.

Activate Subscriber Account ►