Patrick Marshall answers your questions each Saturday about everything from recovering deleted files to the pros and cons of handheld technology.
To help thwart potential hackers, check your installed apps and get rid of any you don’t need or don’t recognize, Patrick Marshall advises. He also responds to reader questions on a “script error” pop-up and a suspicious prompt to download updates to unsupported Windows XP.
Patrick Marshall answers readers’ tech questions about pop-up alerts, requests to restart a computer, running an anti-malware program and dealing with unsupported Windows XP.
Patrick Marshall answers readers’ tech questions.
You don’t want to do any sort of financial work on a public Wi-Fi network without using HTTPS; how to cut back on the phishers and spammers on Windows Live Mail; retrieving data from a portable hard drive.
can’t type any information into any program; attempts at remedy so far have been futile.
Opening a file sent from the failing laptop may be as simple as loading the right software, writes Patrick Marshall. He also offers advice on a pop-up problem that followed a scan for malware, and what could be failure of an external hard drive.
Patrick Marshall answers readers’ questions on personal technology.
Patrick Marshall answers a question about reducing the risk of opening attachments and following links, along with other reader inquiries about websites that fail to display, default email and how to find past columns on a certain topic.
Tech columnist Patrick Marshall gives tips on how to rid phone of an unwanted application.
Patrick Marshall offers advice on backup services and the pros and cons that come with them, and also answers a question about what may be a “trivial” issue or a malware problem.
Patrick Marshall offers further advice on Wi-Fi routers — upgrading to better antennas and a newer standard, and solving a frustrating problem with settings — and answers a question about Linux OS virus protection.