Patrick Marshall answers your questions each Saturday about everything from recovering deleted files to the pros and cons of handheld technology.
Patrick Marshall offers further advice on Wi-Fi routers — upgrading to better antennas and a newer standard, and solving a frustrating problem with settings — and answers a question about Linux OS virus protection.
A recent column about Wi-Fi and routers prompts more questions about dealing with them. Plus an easy step-by-step process to safely reinstall Internet Explorer.
Solutions vary depending on the situation, writes Patrick Marshall, who offers how-to guidance and an approach for avoiding this frustrating predicament in the future.
Dyes can deteriorate relatively quickly on CDs and DVDs widely used for recording data, warns Patrick Marshall, but it’s hard to know exactly how many years they’re going to last.
Patrick Marshall helps readers with their personal-technology questions.
Columnist answers questions dealing with SkyDrive and Windows 8.1, and saving data from a 30-year-old computer.
Troubleshooting performance problems on networks is difficult because networks tend to involve many different pieces of equipment. Cable modems, routers, client Wi-Fi adapters, client Ethernet adapters. Any one of these can be a bottleneck.
Technology columnist Patrick Marshall recommends hiring consultant to monitor your network security.
Don’t worry about an error message describing an IP address conflict. If you can access the Internet, you’re OK. If you can’t, reboot the computer and the router will assign the device a new dynamic IP address.
Is there a better option than Microsoft’s docking station for Surface Pro 3? Patrick Marshall suggests an alternative choice with more features and a lower price.