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Q & A with Patrick Marshall

Q & A with Patrick Marshall

Friday, January 23
Downloaded apps can open a smartphone to hackers | Q&A with Patrick Marshall

To help thwart potential hackers, check your installed apps and get rid of any you don’t need or don’t recognize, Patrick Marshall advises. He also responds to reader questions on a “script error” pop-up and a suspicious prompt to download updates to unsupported Windows XP.

Friday, January 16

A pop-up alert you probably don’t want to eliminate | Q&A with Patrick Marshall

Patrick Marshall answers readers’ tech questions about pop-up alerts, requests to restart a computer, running an anti-malware program and dealing with unsupported Windows XP.

Saturday, January 10

How to deal with a hard drive that can’t access files | Q&A with Patrick Marshall

Patrick Marshall answers readers’ tech questions.

Friday, January 2

Keeping financial information safe on a public Wi-Fi network | Q&A with Patrick Marshall

You don’t want to do any sort of financial work on a public Wi-Fi network without using HTTPS; how to cut back on the phishers and spammers on Windows Live Mail; retrieving data from a portable hard drive.

Friday, December 19

Google searches won’t trigger spam emails, but Gmail might | Q&A with Patrick Marshall

can’t type any information into any program; attempts at remedy so far have been futile.

Friday, December 12

Did missing poem go down with daughter’s laptop? | Q&A with Patrick Marshall

Opening a file sent from the failing laptop may be as simple as loading the right software, writes Patrick Marshall. He also offers advice on a pop-up problem that followed a scan for malware, and what could be failure of an external hard drive.

Friday, November 21

Even though you can’t see it, system administrator still there | Q&A with Patrick Marshall

Patrick Marshall answers readers’ questions on personal technology.

Friday, November 7

Emailing attachments, links? Let recipients know it’s you | Q&A with Patrick Marshall

Patrick Marshall answers a question about reducing the risk of opening attachments and following links, along with other reader inquiries about websites that fail to display, default email and how to find past columns on a certain topic.

Friday, October 31

Stubborn Life360 app is making his own life frustrating | Q&A with Patrick Marshall

Tech columnist Patrick Marshall gives tips on how to rid phone of an unwanted application.

Friday, October 24

Consider better ways to back up your files | Q&A with Patrick Marshall

Patrick Marshall offers advice on backup services and the pros and cons that come with them, and also answers a question about what may be a “trivial” issue or a malware problem.

Friday, October 17

For stronger router signal, 2 won’t be better than 1 | Q&A with Patrick Marshall

Patrick Marshall offers further advice on Wi-Fi routers — upgrading to better antennas and a newer standard, and solving a frustrating problem with settings — and answers a question about Linux OS virus protection.