Patrick Marshall answers your questions each Saturday about everything from recovering deleted files to the pros and cons of handheld technology.
Dyes can deteriorate relatively quickly on CDs and DVDs widely used for recording data, warns Patrick Marshall, but it’s hard to know exactly how many years they’re going to last.
Patrick Marshall helps readers with their personal-technology questions.
Columnist answers questions dealing with SkyDrive and Windows 8.1, and saving data from a 30-year-old computer.
Troubleshooting performance problems on networks is difficult because networks tend to involve many different pieces of equipment. Cable modems, routers, client Wi-Fi adapters, client Ethernet adapters. Any one of these can be a bottleneck.
Technology columnist Patrick Marshall recommends hiring consultant to monitor your network security.
Don’t worry about an error message describing an IP address conflict. If you can access the Internet, you’re OK. If you can’t, reboot the computer and the router will assign the device a new dynamic IP address.
Is there a better option than Microsoft’s docking station for Surface Pro 3? Patrick Marshall suggests an alternative choice with more features and a lower price.
First check on what kind of backups — full or incremental — are being made and whether images of the entire hard drive are being saved, writes Patrick Marshall. He also advises a user struggling with display problems on a new high-def laptop.
Creating disk image; animalware hangup; always installing.
Patrick Marshall addresses a few choice annoyances: prompts to change email services, suspicions that registering with donotcall.gov is generating unwanted calls, and a hassle in getting CDs to play on Windows Media Player.