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Updated April 1, 2014 at 11:00 a.m.

Frequently asked questions



Q: Where can I find answers to my questions about Digital Subscriptions?
A: You may find helpful information on our FAQ about Digital Access page.

Q: How do I subscribe to The Seattle Times?
A: You can subscribe online or call Customer Service at (206) 464-2121 or 1-800-542-0820 (mobile phones only outside of the U.S. and Canada).

Q: Where do I send comments or requests about newspaper home delivery?
A: Please send comments and requests regarding home delivery to customerservice@seattletimes.com or call Customer Service at (206) 464-2121 or 1-800-542-0820 (mobile phones only outside of the U.S. and Canada). You may also manage your subscription online.

Q: Where can I find answers to my questions about Reader Commenting?
A: You may find helpful information on our FAQ about Reader Commenting page.

Q: How do I find an obituary?
A: For paid death notices, search by First Name and Last Name, date, or keyword on the Obituaries page. These notices are archived online for one year. To locate articles on prominent individuals who died during the current week, check our News Obituariespage. You can also search our online archive for news obituaries published since Feb 1, 1996. Obituaries posted prior to that date are available on microfilm at your public library periodical archive. For historical obituaries, you can also search our digitized newspaper pages from 1900 through 1984 by accessing our fee-based Seattle Times Historical Archive.

Q: How do I send a letter to the editor?
A: Letters, not exceeding 200 words, must include your full name, address and telephone numbers for verification. Letters become the property of The Times and may be edited for publication. High volume prevents our acknowledging receipt of submissions. E-mail your letter to letters@seattletimes.com or send it to: Letters Editor, The Seattle Times, P.O. Box 70, Seattle, WA 98111, Fax: (206) 382-6760.

Q: How do I submit an event for the entertainment and recreation listings?
A: To submit your event for inclusion in seattletimes.com and Seattle Times entertainment and recreation calendars, fill out our event submission form or fax your press release to (206) 464-2239. Event submissions for the newspaper must be received at least 14 days in advance of publication. Listings are free, but inclusion is not guaranteed. We reserve the right to edit items for content and space.

Q: How do I get a copy of a photo that ran online or in the print edition?
A: Photos of Seattle Times staff-produced, published photos may be purchased for personal use. Find more information and an order form here. If you have more questions, e-mail photosales@seattletimes.com or call (206) 515-5058.

Q: May I put one of your articles or photos on my Web site, in a newsletter, book, etc?
A: Seattle Times content may not be reproduced, publicly displayed or distributed without express, specific permission. Any such use of Seattle Times content without prior written permission constitutes a violation of federal copyright law. For permission to reprint or reuse an article or photo, please contact our permissions department at resale@seattletimes.com or call 206-464-3113. More information.

Q: May I submit photos to be published in the paper or online?
A: Yes, you may send us your photo from a recent weekend in the Northwest or a travel photo from a recent trip outside the region. Submit images online at seattletimes.com/weekendphotos or seattletimes.com/travelpostcards. If you have a breaking news photo, please feel free to send it to photo@seattletimes.com with who, what, when, where, why and your contact info. If we want to use your photo, we will contact you.

Q: How do I place a classified ad?
A: Use our online form to place an ad in the newspaper, online or both. Select the type of ad you wish to place from the menu at the top of the page. For further assistance, please call (206) 624-7355.

Q: How do I edit the text or photos in my classified ad?
A: Online classified ads can be managed through our Web site by logging in to your account. For Autos, Employment or Real Estate ads, please select the appropriate option from the menu at the top of the page. If you've forgotten your password, there are password reminder links located near each login form. If you need further assistance with your online-only ad, please e-mail support@nwsource.com.

Corrections to print classified ads can be made by calling our Classified Advertising Department.
Local: (206) 624-7355
Wash. State: (800) 624-7355
Out of State: (800) 628-8285

Q: When are the classified ads updated?
A: Online classified ads are updated within the hour.
For print classified updates and deadlines, please call (206) 624-7355.

Q: How do I search for an article?
A: To search for an article, type key words into the search box at the top right of any page. On the results page, you can see the most recent stories first if you select "date modified" as your sort option. You may refine your search by selecting topics from the right-hand side of the page. You may also search the digitized newspaper pages from 1900 through 1984 by accessing our fee-based Seattle Times Historical Archive.

Q: How do I find a story that was published before Jan. 1, 1990?
A: Stories published prior to Jan. 1, 1990 can be accessed on microfilm at your public library periodical archive. You can also search our digitized newspaper pages from 1900 through 1984 by accessing our fee-based Seattle Times Historical Archive.

Q: When is the Web site updated?
A: The site is updated throughout the day and into the night with stories, photos, video, blog entries, your comments and other news.

Q: Do you post all of the content from the print edition online?
A: We publish all of the stories, columns and photos produced by our staff. But some of the wire services we subscribe to do not allow us to post their material online. So the print edition contains some syndicated columnists, wire service stories and graphics that you may not find online.

Q: How do I sign up for news alerts and e-mail newsletters?
A: If you already have a login for seattletimes.com, go to the newsletters section of your profile, and select the breaking news alerts or newsletters you'd like to receive. Click here if you need a seattletimes.com login. Click here to see a list of the available newsletters and links to samples.

Q: How do I manage my Subscriber Rewards e-Vantage program email?
A: The Subscriber Rewards e-Vantage program offers subscribers great deals in their inboxes every week. Go to the newsletters section of your profile, and select the Subscriber Rewards e-Vantage newsletter.

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